Business Transformation

To transform a business performance requires an integrated approach that addresses both business and their people.

Business Process Improvement

For an IT* or ERP* implementation project, to ensure an on time go-live, minimizing customization, getting back your return on investment, and preventing cost overrun, the primary focus needs to be on business process improvement, not the software.

Crisis Management

Preparing for worst case scenarios that can damage company reputation and the trust of stakeholders, leading to potential severe financial impact, is one of the critical tasks of management to ensure business continuity and sustainability.

Winning Customer Experience

The right customer experience determines how successful a business can be. It has to be designed and monitored and it has to be understood by anyone having any contacts with the customers, directly or indirectly.

IT Security Design and Management

Achieving an optimum IT Application Security Management System is critical to safeguard valuable business information and minimize undesirable or unproductive costs.

LEAN Operations Excellence

Embedding LEAN and continuous improvement culture is the key for a world-class competitive organization.

Market Opportunity Study

An optimum allocation of resources to achieve specific business objectives needs to be grounded on a deep understanding of market opportunity.

Embedding Safety Culture

Safety is a business and it is a people business.

Supply Chain Management

Achieving optimum contracting and procurement processes by implementing effective supply chain management is about delivering business competitiveness.

Business Strategy Development

Improving business performance needs a clear and convincing business strategy that tackles a set of real priorities, with the right phasing instead of one at a time – since all are interrelated and dependable.

Sales Excellence

To increase sales result, it is not about driving sales force to work harder but, instead, to become more systematic in their approach and work with customers and prospects that allows effective progress tracking – for adjustment of plan or tactics in time – to meet the annual sales targets.

Team Bonding

Team with a strong bonding can achieve more, and such bonding can be created.

Executive and Team Coaching

External coach with matching level of business experience and background brings outside perspectives that assists an executive or team in pushing their boundary for a break-through performance.

Self-Mastering Leadership

Most of the leadership program works on tools and techniques on how to lead others. Experience shows that it is not enough for leaders to excel. The missing part is that leaders need to firstly master their own self before leading others.

Leader of Team

Leader of Team is often selected and promoted from those having earlier outstanding achievements –which is their past performance. The change in roles and responsibilities becomes a critical transition of his or her career and even life. To provide them with the right support and timely can contribute to the chance of success for themselves and the company.

Leading Effective Meeting

Business meeting should be treated as one of the critical business processes since there are time and cost associated to it – that efficiency should be assessed and improvement targets to be applied.

Applied Mind Map

Mind Map is a very effective tool with multiple applications in business since it allows us to use both sides of our brains, at once. With the left side controls logic, analytics and details and the right side helps us to be creative and imaginative, Mind Map then allows thoughts and creative ideas to be organized in a thoughtful and logical way, ready for one to take actions.

Effective Collaboration

Collaboration is the engine that drives business results. Missing that in a work place incurs negative impact on people’s productivity, job satisfaction and their work-life balance. To make it happen requires both soft skills and the suitable the business processes.

Service Mind Excellence

Combining service with good heart and correct service behavior to gain a great impact on your customer’s experience is a key ingredient of business growth.

Strategic Thinking

Business is won on better strategy and execution. To do both well, applying strategic thinking is the key. It is about crystalizing “what” and “why” that makes “how” and “when” hit the marks.

Trade Exhibition Marketing and Operations

With big budget spent on joining a trade exhibition, the justification is getting harder on its real values. If this is your challenge, then it is time to re-look at how Trade Exhibition Marketing and Operations are done so to get a maximum return on your investment.

Value Selling Approach

Value needs to be defined in customer’s terms, not seller’s terms. Value Selling is about applying effectively three-dimensional aspects of values; your product or service, your company or brand, and your salesperson as a person, in the presentation and delivery – the key winning differentiation.

About us

A Company Tag Line

Our Compass

SKILLSZONE aspires to be recognized by the industry and our clients as one of the most respected groups of dedicated experts, who are effective in providing the best quality professional services, management consulting, coaching, and training, to unlock people and businesses to achieve their full potential to meet our clients’ needs and maximize their returns on investment.

Our services are managed and delivered under a quality control system, by professional consultants, coaches, or trainers who have both business and life coaching knowledge, skills, and experiences relevant to specific business needs and issues facing our clients.

The services, processes, and contents will be tailored to meet client’s specific needs and priorities to create a maximum impact for the best and timely results, via the most cost-effective solutions.

Our Core Values

Client First 

We measure our success by our clients’ success. We believe our clients’ return on investment can and must be measured. We will first seek to understand our clients’ real needs since each client’s situation is unique. To deliver the best results, we will maintain our professionalism in our areas of expertise through being open minded, and a commitment to continuous learning and self-mastery.


We believe in honesty and always ‘do the right thing’ for our clients. We are committed to ensure the confidentiality of client’s information. We keep our promises.

Respect for Individual 

We respect each individual’s beliefs, values and dreams. We believe that each person strives to do their best given their specific circumstances. Our job is then to increase their capabilities by assisting them to acquire new awareness, new knowledge, and new skills to generate outstanding results. We encourage constructive criticism.

Our Program Directors

Panot Triroj
Managing Director
Consultant, Trainer and Coach

25 years with a multinational company, in Top 10 of Fortune 500, on domestic, regional and global assignments, based in Thailand, China, Indonesia and Vietnam.

Experienced in business development, marketing, sales, manufacturing, distributions and corporate functions. A former Country Chairman of Shell Vietnam, General Manager of Shell China Asphalt, Deputy Country Business Manager of Shell Indonesia, Global Business Development and Marketing Manager – Industrial Lubricants supplying to metals industry worldwide, Regional Manager of Shell China Bitumen Operations, Commercial Business Development of ASEAN countries and Executive Director plus Crisis Management Chief of Staff of Shell Thailand.

Specialized in Leadership Development, Business Transformation and Executive Coaching.

Petroleum Engineering from Chulalongkorn University, Thailand, and MBA Finance from Georgia State University, USA.

Apichada Rojanasathit
Business Transformation
Consultant, Trainer and Coach

25 years with leading multinational and local companies, experienced in business development, marketing, brand and product management, corporate communications, online and offline marketing communications, distribution, subscription, and customer relations. A former Senior Marketing Manager of Bisnews AFE (Thailand) – a Thomson Reuters company, Assistant General Manager of Hachette Filipacchi Post, Business Development and Marketing Executive of Reuters (Thailand), and Senior Marketing Communications Manager of Bisnews Information Services.

Specialized in Strategic Thinking, Team Collaboration, and Change Management with track records in successful real-time financial information applications (on Windows, iOS, Android) serving professional traders and retail investors in the Thai financial market.

BBA Finance from Chulalongkorn University and MBA Marketing from Saint Louis University, USA.

Archirawish Pakchotipong
Trainer and Coach

More than 15 years working experiences with various organizations, roles and industries including General Manager & Plant Manager of NR Polymers Co., Ltd., Trainer at Mastering Mind Training, Facilitator at Family Network Foundation, Trainer at Buzan Centre (Thailand) and Success Coach at Thailand Coaching Academy. 

A ThinkBuzan licensed instructor, owner of various training courses with more than 1,000 workshops of training experience for various organizations built on the applications of MindMap such as MindMap for Collaboration, Effective Communication with MindMap, MindMap for Goal Setting, MindMap for Decision Making  and MindSet for Successful Life. 

Specialized in self and team awareness, deep listening, communication, mindset and life coaching and family relationship. 

Bachelor degree in Humanities with Majors in Philosophy and Art from Ramkhamhaeng University, Thailand

Craig Thomas
Consultant, Trainer and Coach

31 years experience working with Nestlé,  managing  factories in Australia, Thailand and Philippines before becoming the Technical Manager for Nestlé Equatorial African Region based in Kenya, covering 21 countries.

Responsibilities included managing production, quality leadership, engineering, capital investment, training, leadership development and leading continuous improvement initiatives in regional and local factory operations, setting safety, health and environment strategy for all functions and  ensuring safe operations at all sites. 

Craig is an accredited Executive Coach, who combines over 30 years of Leadership and Manufacturing management know-how with experience working in many cultural environments. He has a passion for personal and organizational productivity improvement and helping people develop to their full potential. 

Bachelor of Chemical Engineering (University of NSW , Australia); Graduate Diploma in Manufacturing Management (LaTrobe University, Australia); Level 2 Cert. in Organizational Coaching (Institute of Executive Coaching and Leadership, Australia.